Duties and Responsibilities
Key duties and responsibilities
• Welcome guests and present menus professionally.
• Take food and beverage orders and ensure accurate service.
• Supervise and guide junior waiters and waitresses.
• Coordinate with chefs, bartenders, and kitchen staff.
• Ensure tables are properly set and dining areas remain clean.
• Handle guest complaints politely and resolve service issues.
• Check food quality, presentation, and service standards.
• Assist with staff training and shift coordination.
• Follow hotel hygiene, health, and safety procedures.
• Support the restaurant or food and beverage supervisor.

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Qualifications and Experience
Qualifications and skills
• Previous experience as a waiter, preferably in a hotel.
• Good communication and customer service skills.
• Knowledge of food menus, beverages, and table service.
• Leadership and teamwork abilities.
• Professional appearance and attention to detail.
• Food safety and hygiene knowledge.
• Relevant hospitality training is an advantage.