Description
VACANCY: HR & ADMINISTRATION OFFICER – ONSITE

Mountain Lakes Resort & Spa is looking for a mature, experienced and highly responsible HR professional to provide onsite Human Resources and administrative support to the resort. The successful candidate must be a people-oriented professional with strong employee relations, confidentiality, communication and problem-solving skills, and must be comfortable working in a hands-on hospitality environment.

Duties and Responsibilities
KEY RESPONSIBILITIES:

• Provide day-to-day HR support to management and employees.
• Handle employee queries and assist with resolving workplace concerns.
• Manage onboarding, inductions, probation reviews and employee documentation.
• Maintain accurate and up-to-date personnel files.
• Assist with recruitment and selection processes.
• Monitor attendance, leave and staff movements.
• Assist with payroll inputs and HR reports.
• Support disciplinary and grievance processes.
• Coordinate staff welfare and employee engagement initiatives.
• Ensure HR policies and procedures are consistently implemented.
• Assist management with performance management and employee relations matters.
• Maintain strict confidentiality of employee and company information.
• Provide general administrative support to the resort as required.


Qualifications and Experience
MINIMUM REQUIREMENTS:

• Diploma/Degree in Human Resources Management, Industrial Relations or a related field.
• Minimum 3–5 years’ HR experience, preferably within the hospitality industry.
• Mature, professional and emotionally intelligent.
• Strong knowledge of HR administration and employee relations.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative abilities.
• High level of integrity and confidentiality.
• Ability to work independently and handle sensitive employee matters.
• Computer literate.
• A valid driver’s licence will be an added advantage.
• Must be willing to be based onsite at Mountain Lakes Resort.