Job Description
We are inviting applications from suitably qualified and experienced candidates for Tills Supervisor at the new Marondera branch. This is a great opportunity for internal candidates who are eager to take the next step in their career and contribute to the success of the new branch.

Duties and Responsibilities
• Supervise the tills area, ensuring cleanliness, organization, and smooth operations.
• Ensure all POS machines and till hardware are functioning properly.
• Monitor till operators' punctuality and adherence to timetables.
• Provide excellent customer service by managing queues and addressing customer queries promptly.
• Ensure correct processing of customer returns and additional product requests.
• Assist in converting quotations into invoices and coordinating item retrieval for customers.
• Oversee housekeeping tasks, including ensuring all machines are logged off, cash-ups are completed, and float bags are securely stored at the end of each shift.


Qualifications and Experience
Minimum Requirements
• Diploma or equivalent qualification.
• Minimum of 1 year of experience in a similar role.
• Strong communication skills and attention to detail.
• Ability to supervise a team effectively and maintain customer satisfaction.
• Good product knowledge and ability to handle invoicing processes.