Description
To deliver consistently excellent customer experience while supporting sales, merchandising, stock control, cash handling and store standards. The Sales Associate represents the brand at every customer touchpoint and is accountable for accurate transactions, attractive product presentation and disciplined shift execution.

Duties and Responsibilities
• Customer service and sales
• Till operation and cash-up
• Merchandising including ensuring stock availability
• Stock handling and loss prevention
• Housekeeping, safety and compliance
• Compliance and Risk Management
• Team contribution


Qualifications and Experience
• Minimum of 5 Ordinary Level passes including English and Mathematics.
• Post High School qualification in Retail, Sales, Marketing or Business Studies is a definite advantage.

• 1 year customer service, retail, cashiering or sales experience.
• Experience operating POS systems and handling cash.
• Experience in a convenience store, supermarket, FMCG, quick-service restaurant, service station shop or similar environment is a must.

Knowledge:
• Customer service and basic selling techniques
• Cash handling, transaction accuracy and basic numeracy
• Merchandising, replenishment and stock rotation
• Stock receiving, counting and discrepancy reporting
• Attention to detail, organisation and time management
• Health and safety requirements
• Basic computer literacy