Responsible for identifying and meeting customer needs within the allotted sales territory (Software or Hardware), maintaining good after-sales relationships, keeping records of customer appointments, and completed sales, and providing detailed information on the products they are selling. Equally important to the role is the regular update product knowledge, as well as honing and developing selling techniques. The most successful consultants provide a personalized service to their customers, establishing trust and taking a non-confrontational approach to selling.
Recent graduate or 0–1 year of experience in sales, customer service, business development, or a related field.
•
A strong interest in developing a career in sales, business development, and customer relationship management.
•
Good understanding of sales principles and excellent customer service skills.
•
Strong verbal and written communication, presentation, and interpersonal skills.
•
Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
•
Willingness to learn CRM systems, sales processes, and the company's products and services.
•
Strong analytical, problem-solving, and organizational skills with excellent attention to detail.
•
Self-motivated, target-driven, and eager to learn in a fast-paced environment.
•
Ability to work independently and collaboratively as part of a team
•
Willingness to travel for client visits and training, where required
•
A valid driver's license will be advantageous but is not essential.