Description
Location : Harare
Reporting to : General Manager
Key Purpose of the Role
Our client, a prominent and professionally run organisation within the golfing sector, seeks a highly capable Operations Manager / Assistant General Manager to join its Senior Leadership Team and champion efficient, high‑quality club operations.

Duties and Responsibilities
Key Responsibilities
• Oversee daytoday Operations to ensure Efficiency, Quality, and Compliance across all Departments.
• Support the General Manager in Strategic Planning, Organisational Performance, and Operational Execution.
• Lead, supervise, and develop Departmental teams to achieve operational targets.
• Implement and monitor Operational Policies, SOPs, and Performance Standards.
• Drive continuous improvement initiatives to enhance productivity and service delivery.
• Coordinate crossfunctional activities to ensure seamless workflow and customer satisfaction.
• Manage operational budgets, resource allocation, and costcontrol measures.
• Ensure adherence to Regulatory, Safety, and Organisational Requirements.
• Prepare Operational Reports, Dashboards, and Performance Updates for Executive Leadership.
• Support Organisational Projects, Change Management, and Business Transformation Initiatives.

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Qualifications and Experience
Qualifications & Experience
• A Bachelor’s Degree in Hospitality Management, Business Administration, Sports Management, Operations Management, or related field.
• Minimum 7–10 years’ experience in Operations / Hospitality Management, with at least 3 years in a Managerial role.
• Strong interpersonal skills with the ability to engage confidently and professionally with a diverse Membership base.
• Solid understanding of Budgeting, Reporting, Compliance, and Performance Management.
• Excellent communication, analytical, and problemsolving abilities.

How to Apply
Application Process
If you wish to be considered, please submit your application to or
Confidential enquiries may be directed to our Managing Consultant Emmanuel Jinda on , 712 605 025 or +263 (242) 772 778/770 035 or to Florence Chidziya on . 7th Floor, Fidelity Life Tower, Raleigh Street, Harare